Some Metal Gear Online beta codes invalid, downloads impossible
It appears that a few unfortunate PS3 owners have received invalid Metal Gear Online beta codes. While PSN redemption codes are usually 12 digits long, many are finding 9 digit codes instead. Attempts to use these abbreviated codes have been met with a frustrating error screen. Unless Konami rectifies this situation, these people will be unable to download or join the beta.
We've contacted Konami, but have yet heard back from them. For now, we can only advise affected readers to email Konami support at mgobetasupport AT konami.com. We'll update this post when we find out more information.
[Thanks to everyone that sent this in! Image from Justin M.]
We've contacted Konami, but have yet heard back from them. For now, we can only advise affected readers to email Konami support at mgobetasupport AT konami.com. We'll update this post when we find out more information.
[Thanks to everyone that sent this in! Image from Justin M.]






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Reader Comments (Page 1 of 2)
Maci @ Apr 17th 2008 6:14PM
You can always guess the last 3! Something like 42875 different combinations.
frankym @ Apr 17th 2008 6:14PM
I got the beta and the patch yesterday. The main problem is getting the 2 ID's that Konami requires. The website keeps crashing. Anyone else having this problem?
schaaf @ Apr 17th 2008 6:24PM
yeah. Everyone is having that problem. Konami's ID site has been destroyed by the millions of people rushing to create two seperate IDs needed to play. I have been trying since wed. night to no avail.
go to the playstation.com Metal gear forums to see the carnage.
chris @ Apr 17th 2008 6:37PM
I tried to get my Konami ID all day today, started at like 7:30 am and refreshing ever 15min or so.. still have yet to get it- keeps timing out
Nik @ Apr 21st 2008 9:27AM
I cant believe you have to register with Konami to get stupid ID's to play the beta. I have spent hours trying to register and got nowhere so far. Bloody stupid idea. You dont this sort of crap on xbox betas. I would love to meet to idiot that came up with that idea.
DepheCt @ Apr 17th 2008 6:23PM
Be glad thats your only problem, I cant even update the damn thing. I went to 11% and it timed out... I restarted it and for 30 mins now it has yet to pick up at all.
Excelryu @ Apr 17th 2008 6:24PM
Finally ps3 fanboy noticed. I e-mailed capcom and yet no response. Some from the ps3 oficial forums have finally received the missing parts of their code via e-mail from konami. I still have gotten no response.
Bob @ Apr 18th 2008 6:25AM
What does capcom have to do with it?
Liquid Ocelot (call me Liquid) @ Apr 17th 2008 6:32PM
You emailed Capcom? Have they told you they hate the PS3 yet?
Popfrogs @ Apr 17th 2008 6:46PM
What's the panic anyway, the beta doesn't go live for another 3 days.
Reygar @ Apr 17th 2008 9:13PM
email capcom? about a konami game? why? O_o
Excelryu @ Apr 17th 2008 9:49PM
lol! I didn't noticed I put in capcom. Guess my frustration awakened my hate for Capcom. Anyway I just received my new beta code. Downloading right now. Send the e-mail to the mgo konami support with your incomplete code and they will send you a new one. The e-mail appears in the same page as the code.
Lungkisser @ Apr 21st 2008 11:44PM
Super... weak...
Lungkisser @ Apr 17th 2008 7:09PM
I just got off the phone with the Gamestop I preordered MGS4 at... they said they just read an e-mail about 10 minutes ago (as in before I called) saying that ALL their pre-order codes were invalid, and this wasn't just sent to their store, but was an internal e-mail. Just thought you'd like to know...
Ripcord83 @ Apr 17th 2008 7:51PM
I got my code from gamestop. I D/L the beta yesterday.
So some codes do work, but they must be 12 digits long.
Game_playa @ Apr 17th 2008 7:09PM
Why is everyone whining like little -----'s, You can just download it from European Store RIGHT NOW. SO SHUT-UP AND Be quiet
gordon_strange @ Apr 17th 2008 7:16PM
you cant if your outside the eu, well you can dload it but it wont work if your outside the eu mate.
anyway, 3 hours of p2p downloading the update, and its at 13%-there goes my night of vapourfield fun!
2Perfect @ Apr 17th 2008 7:33PM
yeah I was thinking about that too.
@gordon_strange: what exactly did they put in place to stop us from using the beta? If we set everything to look like we're from Europe (with the exception of our IP address I guess, since the PS3 is region free - in which case, European proxy), then shouldn't we be able to join the European open beta?Or is there some other US-blocking system?
Da @ Apr 17th 2008 7:41PM
One, because it's illegal.
Two, because the lag of playing european servers would be huge.
Three, because Konami have measures against that.
So far I think it's only checking your IPs country of origin against the country you want to sign your Konami ID against, and only allowing Konami ID's from correct countries into the beta.
But even that means if you're an American and you create a Konami ID with your favourite nickname and set your country as Europe, and manage to sneak through into the EU beta, then when the game launches in the US you'll have to create another Konami ID to play.
Ripcord83 @ Apr 17th 2008 7:50PM
you acutally can play the EURO beta when its live.
the only thing you need to do is select UK when @ id.konami.net
its up to you.
dime677 @ Apr 24th 2008 11:55AM
where
potato @ Apr 17th 2008 7:12PM
Mine was 9 characters long...i hate Kinami right now...
PSRT @ Apr 17th 2008 9:42PM
Email Konami customer support (mgobetasupport@konami.com) and give them your invalid key. I did that, and within a few hours received the remaining characters in my key. Tried it out, and it worked fine. Download's complete, now all I have to do is update...
PSN:Fatalassassain XBL:Fata7assassain @ Apr 17th 2008 7:12PM
they could always go open beta:D then they wouldnt have to worry about the code:) and they could focus on fixing there site=] im just wishing cause i cant even win a code:( o well still playing rsv:D:D
Dahk @ Apr 17th 2008 10:18PM
Lol that would screw up their servers... which... are ALREADY screwed up -_-.
ultima_omega @ Apr 17th 2008 7:22PM
This beta has been a complete joke and it hasn't even started yet. Even when you download it you will get constant errors downloading the patch.
JAH75157 @ Apr 17th 2008 7:30PM
got my beta no problem the patch took 2.5 hours to download so i watched a movie, no big deal, i've got a konami id, but not a game id, if this damn site would be fixed all would be ok for me, kind of frustrating as it is right now.
JAH75157 @ Apr 17th 2008 7:31PM
it's goign to suck when everyone email konami with justin's 9 digit number to get the real beta code, and then that one doesn't work anymore.
Chris @ Apr 17th 2008 7:38PM
I can't even get the EU version to work. Just get network errors for both p2p and http methods. It must be that PSN refused to host the beta because it couldn't keep up much better than Konami is managing right now.
Len @ Apr 17th 2008 8:17PM
my code works from gamestop,but no luck with download and i have super fast internet!
I hope they make this available on the ps store....or something,hell i dont know oh well
Henry E. @ Apr 17th 2008 9:07PM
I register for a konami id without trouble, and the site loads up with no problem when you manage to finish downloading the beta, that thing took 2-3 hours. I register for the konami id and game id about 2 days ago without problem and load the site on my ps3 without any problem at all.
Greg Pace @ Apr 17th 2008 8:22PM
yep I got a 9 digit so I downloaded the euro beta with euro psn accout I made and then I deleted it and the beta is American accout. I'm patching it right now hope it might work but still got no damn konami id or game id. Konami should have saw this coming.
Byron517 @ Apr 17th 2008 8:31PM
Ok a bit of info for those suffering the 9 digit code numbers!! Go to your local Best Buy or call them and ask them if they have any of the DVD's still on sale!! My buddy had the 9 digit code and was screwed because our local Gamestop didn't have anymore DVD's to hand out.. For giggles we went to Best Buy and sure as Sh*t they had the DVD on sale for 5 bucks! So go GO GO GO!!
Khaliel @ Apr 17th 2008 9:09PM
Happily, here in Europe, you don't need any code. It's an open beta for every PS3 user.
aMIGA_dUDE @ Apr 18th 2008 4:30AM
That is true in Europe we do not need this pre-order code but you will need to have pointless konami id and pointless konami game id.
PSN ID is not up to this job for konami. But Konami site is down for DAYS!
Sorry to say it but Konami are a joke! This is a fact! Konami ID is just way that only very few will be able to play this demo.
RazLeboL @ Apr 17th 2008 9:15PM
I had 9 digits too. I emailed them last week about it and they asked for my code. I emailed the 9 digit one that I had and they emailed me back with a 12 one that let me download the game.
RPGJock @ Apr 17th 2008 11:40PM
Wait, What the Fish? You telling me they knew about this for a while now and didn't try to stray off the problem at all. Before I was, eh. But now I am double pissed and triple frustrated. All that time they posted those stupid blogs on the Playstation site and they could have said something way before this. I know its a beta but come on it is still your loyal fan base you dealing with here. Like I said before on other places. Either I get into the beta or better release that blasted demo that game sites and PR have been playing. What a fish-up!
I am just saying...
basil ghazi @ Apr 17th 2008 9:22PM
you know what!!!!!!!!!!! i just wait until the game come out!!!!!!! i have lot of other games to play & very few free time 4 play games ! so i m good !
GhostStan @ Apr 18th 2008 9:19AM
i contacted gamestop support and here is what they said
Please send an email to mgobetasupport@konami.com , or visit http://www.konami-data.com/support/. Please be sure to include their partial code, and any other pertinent details (like a return email address, etc).
Information will also be posted on Konami.com and Playstation by the end of the day. Konami is also working on a statement that will be forwarded to you to provide to accounts with the same information. Until then, please use the above information so that the codes can be replaced/fixed.
killbot nemesis @ Apr 18th 2008 8:39AM
emailed mgobetasupport@konami.com yesterday morning around 2am about my 9 digit problem. It's been 24 hours now and still no response. Would it be possible to go to gamestop where I preordered and got another DVD with a code that is valid? Still trying to get my Konami ID. Still the clusterfuck it's been for a week. Man, I almost just want to get a refund on my preorder...
Elsnerma @ Apr 18th 2008 2:36AM
It's not that big of a deal. Just e-mail Konami your 9-digit code, and they'll send you a new code.
They responded to my e-mail in less than 10 hours.
David @ Apr 18th 2008 5:04AM
Maybe Konami will extend the beta given all the teething problems , in the same way the Halo3 beta was extended.
Their website performance is a joke, obviously no proper thought has gone into capacity planning for this event. Shame on you Konami..
jackusincarakus @ Apr 18th 2008 3:44PM
is it better to upload the updata using peer-to-peer or http?
Alders08 @ Apr 19th 2008 10:26AM
They have a Portal insted of a fucking reqular website. How lame......I've been trying to get my id for about 4hours now
SnipersParadise @ Apr 18th 2008 7:05PM
haha doesn't that just suck, like this Beta not being an open beta.
Alders08 @ Apr 18th 2008 8:58PM
The site for the ID's is quiet now. im on it but i keep getting the error where the page deletes itself.........
GTA4life @ Apr 19th 2008 3:33PM
you can simply email your partial beta code to
mgobetasupport@konami.com
and they send you a full code, as long as your partial code is legit. I got mine in about 24 hrs
error17 @ Apr 20th 2008 6:13AM
After 26 hours of just downloading the update, i luckily also got konami id registered, my patience has grown alot. so does this mean i am 1 of the 3000?
Remz @ Apr 23rd 2008 9:01AM
I downloaded the file...then downloaded the update...then i finally managed to register and get a code....and guess wot....it doesnt work!!! This really is absolute waste from Konami. I mean dont release this faeces until its worth releasing...i didnt even care i had to wait til June to play MGS cos i know GTA is coming out soon but then Konami had to go wind me up by claiming that a small taste of MGS is available for free when really its not. I have spent a total of 4 hrs trying to play this damn game and yet its all been a total waste of time. Thanks Konami. I actually held Konami in quite a high regard over recent years due to the excellent quality of their games (pro evo and MGS) but since the move on to the ps3 things have gone downhill...it is not the console because Infinity Ward and Activision have done an excellent job with COD 4...so it is possible to make an excellent game on the ps3 using its graphics and online capability so why are Konami struggling to get their games to work without confusion, hassle and frustration?
Who agrees with me?
DIME677 @ Apr 24th 2008 4:37PM
my fucking code is not working i am very mad can some one help me